文/竹尚子

在2017年的春天即将盛大绽放之际，笔者再次见到了秦乔红。短短三年的时间，一位说话像春风掠过水面般柔软舒缓的弱女子，从一个小小的4S店销售总监擢升为整个集团三菱、丰田系统的执行董事，同时管理三家4S店。而位于郑州花园路、长江路两家新的店面也即将开业。在整个汽车市场处于低迷不振的当下，秦乔红麾下团队的销售业绩却一直稳中有升，单广丰鑫宝店2016年就实现单店销售1600余台。截至三月初，2017年开年已基本实现原定销售目标。这不能不说是汽车业界的一个奇迹。就在笔者对秦乔红做采访的不到一个小时之内，就先后有几拨专程找她购车的客户，这也是一道如今并不多见的风景。

很多人都不知道一个看上去弱不禁风的小女孩是如何在营销市场做得游刃有余？很多人羡慕秦乔红越活越年轻，越来越雍容大度，在岁月和琐碎日子面前从来都像惊鸿掠过一样从容自若举重若轻。不知道是什么原因使她一直保持着一个良好的心态？其实，你只要静下心来仔细聆听，就会发现秦乔红波澜不惊淡雅恬然的心态，都源于她常年以来对于生活本身对于生命本身的一种洞察，对于美好人性的一种认同，对于一种明朗宽阔生命境界向往和诉求。秦之尔德也是隐藏在这种舒缓生命音乐中的。

这种超然物外又使之一回溯到一事一物内部的情感态度，如磁场一样吸引并辐射传承着她的身边每一个人，也使她的团队像无懈可击战队一样，她走到那里团队就到那里光芒就到哪里！在新工作环境中，我看到许多人仍然是三年前就在广本北环跟随打拼老同事。 Qin Jiao's work secret, as she says, is: "A good thing is not in how many people you can attract, but in how many people you can keep and shape! Even if someone has to leave, they still think of this place as home." Years of diligent practice have formed a set of management insights.

Do every task with meticulous care; don't ask for results.

Many people do things from the beginning with an obsession on a result, ignoring the process' significance. Ignoring the process and focusing only on results is short-sighted. It neglects the relationship between process and result and overlooks that results are naturally derived from specific processes. Those who ignore the process for results are dogmatic; they overlook the relationship between process and result, which leads to unsustainable outcomes.

Don't give up or compromise; be tolerant towards others; provide each employee with growth opportunities.

Don't put aside or compromise - this is Qin Jiao's principle for doing things and being a person. She treats each problem employee with sincerity and respect every subordinate from within her heart - it's worth learning for many managers.

Delegate authority without suspicion; give each employee room to soar.

Qin Jiao always emphasizes that her success owes to having encountered a good platform. A good team and leadership were essential factors in her success.

Compare hearts mutually respecting one another; seek team recognition emotionally.

Qin Jiao respects employees deeply! She says: "Originally very sincerely treated subordinates but after some left due to certain reasons I felt unbalanced inside... But later realized that concern & love should not seek return! That way it’s pure happiness."

In these ways, Qin Jiao uses love to treat employees already become part of her life legacy: “If you treat others' kindness hoping for something back then it’s just trading adding impurities & utility value making extremely painful.”